Terms of Service for Natur Commerz GmbH

OVERVIEW Welcome to Natur Commerz GmbH! The terms “we”, “us”, and “our” refer to Natur Commerz GmbH. Natur Commerz GmbH operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Please note that Gummily is a brand of Natur Commerz GmbH. Our Services are powered by Shopify, which enables us to provide these Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

---

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You are responsible for providing correct, current, and complete information, such as your email address, billing, and shipping information. You are solely responsible for maintaining the security of your account credentials.

SECTION 2 - OUR PRODUCTS

We make every effort to display our products accurately. However, colors and appearances may differ based on your device settings. All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities at our sole discretion.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Natur Commerz GmbH reserves the right to accept or decline your order for any reason. Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. Unless otherwise stated, posted prices do not include taxes, shipping, handling, or customs charges.

Refund Limitation: Please note that in any case where a refund is issued, we only refund the cost of the products (the purchase price). Original delivery and shipping costs are non-refundable.

SECTION 5 - SHIPPING, DELIVERY, AND CUSTOMER RESPONSIBILITY

We are not liable for shipping and delivery delays. All delivery times are estimates only. Once we transfer products to the carrier, title and risk of loss pass to you.

Customer Delivery Obligations: It is your responsibility to provide a correct, complete, and reachable delivery address.

• Incorrect Address: If a delivery fails because you provided an incorrect or incomplete address, and the package is returned to us, the costs for delivery and return shipping will be deducted from your refund amount.

• Failure to Pick Up: If a delivery attempt is made and the package is held at a package shop or pick-up point, it is your responsibility to retrieve it within the carrier’s storage period. If the package is returned to us because it was not picked up, the delivery and return shipping costs will be deducted from your refund amount.

SECTION 6 - LEGAL GUARANTEE (GEWÄHRLEISTUNG)

The statutory warranty rights for defects (gesetzliche Gewährleistung) apply to all goods you purchase from us. The legal guarantee of conformity lasts at least two years from delivery of the goods. If a product is not in conformity with the contract, please notify us as soon as possible at info@gummily.de and provide proof of purchase. You can find the official EU notice on the legal guarantee on our page Legal guarantee (Gewährleistung) and further information at europa.eu/youreurope/garantien.

SECTION 7 - INTELLECTUAL PROPERTY

Our Services and all related content (trademarks, brands, text, images, etc.) are owned by Natur Commerz GmbH, its affiliates, or licensors. You may use the Services for personal, non-commercial use only. Unauthorized use of any intellectual property is strictly prohibited.

SECTION 8 - OPTIONAL TOOLS

We may provide access to third-party tools which we do not monitor or control. Use of these tools is at your own risk and subject to the terms provided by those third-party providers.

SECTION 9 - THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of these third-party sites.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

Natur Commerz GmbH is powered by Shopify. Any sales and purchases are made directly with Natur Commerz GmbH. Shopify is not responsible for any aspect of sales, and you release Shopify from all claims related to your transactions with us.

SECTION 11 - PRIVACY POLICY

All personal information collected is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our policy and, where applicable, Shopify’s Privacy Policy.

SECTION 12 - FEEDBACK

If you provide feedback or reviews, you grant us a perpetual, worldwide license to use and distribute that content. We reserve the right to monitor or remove content we deem unlawful or offensive.

SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct typographical errors, inaccuracies, or omissions related to pricing, descriptions, or availability, and to cancel orders if any information is inaccurate, even after an order has been submitted.

SECTION 14 - PROHIBITED USES

You may not use the Services for any unlawful purpose, to infringe on intellectual property, or to transmit malicious code. We reserve the right to terminate your access for violating these prohibitions.

SECTION 15 - TERMINATION

We may terminate this agreement at any time without notice. Provisions regarding Intellectual Property, Liability, and Governing Law shall survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The Services and products are provided 'as is' and 'as available' without any warranties of any kind, either express or implied, except as expressly stated by us. Your statutory rights, in particular the statutory warranty rights for defects (see Section 6), remain unaffected.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent provided by law, Natur Commerz GmbH and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or any products purchased.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless Natur Commerz GmbH and Shopify from any claims or demands made by any third party due to your breach of these Terms or your violation of any law.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision shall not constitute a waiver of that right. These Terms constitute the entire agreement between you and us.

SECTION 21 - ASSIGNMENT

You may not assign your rights under these Terms without our consent. We may assign our rights and obligations without notice.

SECTION 22 - GOVERNING LAW

These Terms are governed by the laws of Germany. Disputes shall be subject to the jurisdiction of the courts in Munich, Germany.

SECTION 23 - HEADINGS

Headings are for convenience only and do not affect the interpretation of the Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms at any time. Your continued use of the Services following any changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to: info@gummily.de

Natur Commerz GmbH Alte Tölzer Str. 7, 82544 Deining-Egling, Germany

Registration: Amtsgericht München HRB 302053

VAT ID: DE455805276