Vital Mushroom Hericium - Magnesium-Gummibärchen

General Storage Information and Warnings:

Keep all products tightly closed and store them in a cool, dry place away from light. Always keep supplements out of the reach of children. Do not exceed the recommended daily dose. Food supplements should not be used as a substitute for a balanced and varied diet or a healthy lifestyle. If you are pregnant, breastfeeding, taking medication, or have any pre-existing health conditions, consult your doctor before use. Discontinue use and seek medical advice if any adverse reactions occur. These products are not suitable for persons under 18 years of age.

Product-Specific Instructions:

Gummies: Chew thoroughly before swallowing.
Capsules: Swallow whole with sufficient liquid.
Powder: Do not use if the packaging is damaged. This product is not suitable for children, adolescents under 18, or pregnant and breastfeeding women. Consult a doctor or healthcare practitioner before use if you are taking medication or have health conditions.
Gel: After opening, keep refrigerated and consume within 3 weeks.
Paste: Store as directed above; no additional specific instructions.

Shipping Information

We strive to process and ship all orders as quickly as possible. Orders are typically processed within 1–2 business days after payment is received. Once your order is shipped, you will receive a confirmation email with tracking information. Delivery times may vary depending on your location and the shipping method selected at checkout.

Please ensure that your shipping address is correct before completing your purchase. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If you have any questions about your order or need to make changes, please contact our customer service team promptly.

Return Policy

Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund or exchange. To be eligible for a return, items must be in their original packaging and in resalable condition.

To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with return instructions and a return authorization number. Please note that return shipping costs are the responsibility of the customer unless the product was received damaged or incorrect.

Once we receive and inspect your returned item, we will process your refund or exchange within 5–7 business days. Refunds will be issued to the original payment method.

Please note:

• Opened, used, or damaged products (not due to shipping) cannot be returned.
• We do not accept returns on products purchased from third-party retailers; please contact them directly for their return policies.

If you receive a damaged or incorrect item, please notify us within 48 hours of delivery so we can resolve the issue as quickly as possible.

For any questions or assistance, our customer service team is here to help!